About Us
Holistic2go.com is part of Phoenix Homeopathy Ltd, an award-winning natural healthcare practice with an international clientele, and two clinics in the UK.
The friendly and helpful team at Phoenix Homeopathy Ltd includes
- Sarah Whittaker LSECH, MSECH, MARH, RSHom: our director, Sarah is an award-winning registered & licensed homeopathic practitioner
- Paul Whittaker: practice & customer services manager, general financial whizz
- Kate Quayle: head office receptionist & Sarah's practice assistant
- We also have help from a team of receptionists, including Nat, Lindzey and Cara, based at our call centre.
MISSION STATEMENT
We want you to be 100% happy with the service you receive from us. We aim to
- respect your privacy and dignity
- take responsibility for our words and actions, and for how we interpret your words and actions (but we're not responsible for how you feel - that's up to you!)
- treat you and everyone else fairly, respectfully, sensitively and appropriately, without discrimination
- act honestly and with professional integrity
- work to foster and maintain your trust
- listen actively and respect your views and your right to personal choice
- provide comprehensive and understandable information to allow you to make an informed choice
- respect and protect your confidentiality
- disclose confidential information only in clearly-defined circumstances
- maintain and develop our professional knowledge and skills
- respond promptly and constructively to concerns, criticisms or complaints
- comply with the current legislation of the UK
- act with awareness that the planet's resources are vulnerable and finite